FAQ

Mining24 offers Ethereum mining without buying any equipment. Instead, it is buying hash power for mining from BitFury, an industrial mining equipment supplier with data centers in Iceland and Georgia.

Mining24 is a service created to provide efficient mining and provide both professionals and beginners with access to the same quality mining resources that industrial miners have. By partnering with industry leaders and using the newest and most advanced technologies in the industry, we have quickly grown into one of the world's leading mining service providers.

As a Mining24 customer, you enjoy a number of benefits, including:

• Connect to world-class data centers and networks with over 200 PH/s
• Trust to receive only newly minted coins
• Automatically deposit mined Ethereum into your balance

It's fairly quick and easy. As soon as you receive payment for your order, the contract will be added to your profile. An order consists of two parts:

• One-time payment for the ordered power allocation (not a deposit)
• Daily maintenance costs for equipment maintenance and power supply

When paying as a one-time payment, you will receive hash power according to the contract terms and period. You will also pay a daily operating fee (only for Ethereum mining). The applied ETH/USD conversion rate is based on the previous day's Ethereum closing price (in USD) as published by www.coinmarketcap.com. If you do not have enough balance to cover the daily maintenance fee for 3 days, your mining contract and service will be canceled.

Daily earnings in ETH are unpredictable and depend on several factors such as block reward, difficulty, blocks mined, etc. All mined Ethereum will be automatically added to your balance.
Payouts are calculated based on the overall network hash rate and are guaranteed to be 100% uptime.
However, we encourage all customers to do their own research and earnings calculations. We have a useful tool to help you with this.
Go to the "Calculator" tab at the top of the website to learn how to calculate your earnings.

As an individual miner, there is always a chance that your mining hardware will crash, slow down, or break down completely. With our platform, you won't have any issues like this.

Maintenance fees include all costs related to mining in particular.

• Electricity bills
• Cooling system
• Maintenance work
• Hosting services

The newly minted Ethereum from the previous mining day will be credited to your balance once a day.

You can request a withdrawal at any time.

Mining starts automatically at 00:00 UTC. The coins mined the previous day will be automatically credited to the customer's balance once a day.

To restore your password

• Click Login.
• Enter your email.
• Click "I can't access my account."
• You will receive an email with step-by-step instructions.

To withdraw:

• Log in to your account
• Go to the menu item "Balance - Withdrawal".
• Select a type.
• Select a wallet or enter a new one.
• Click the Withdraw button.
• Check your email inbox. You will receive an email with an authorization link.
• Click the authorization link.
• You can request a withdrawal at any time. Withdrawal requests are processed the next day (UTC) after the request is received.

The payment will be made the day after the request is received (UTC Coordinated Universal Time)